CrubbyHelp

Set up your first TV

From a blank screen to a live menu board playing on a real display — the exact steps.

Good to know

There is no pairing code. You create a screen in the dashboard, it gives you a web address, and you open that address in the TV's browser. The QR code shown is only to test the link on your phone — TVs don't have cameras.

1. Make sure you have a location#

A screen belongs to a location. If you have none yet, add one in Manager → Locations first — the Add screen button is disabled until a location exists.

2. Create the screen#

  1. 1

    Open Display → Fleet and click Add screen

    Give it a name and pick its location (both required).

  2. 2

    Set the orientation

    Landscape (16:9), Portrait, or a tilted-landscape mount. You can change this later.

  3. 3

    Optionally add hardware details

    TV size in inches, panel type, brand, model — these just make the fleet view render your screen accurately.

3. Open the link on the TV#

Creating the screen reveals its player URL — https://<your-site>/screen/<screen-slug> (a readable name plus a random suffix). Open that URL in the TV's own browser (smart TV, media stick, or a spare tablet). It connects and starts playing; from then on it updates itself.

Heads up

If you ever regenerate the link (on the screen's detail page), the URL changes and you must re-open the new one on the TV. Use it only if a link leaked.

4. Assign a board#

Go to Display → Boards, find the board you want, and use Assign to a screen on its row. Publish the board and the TV shows it within about a second. Don't have a board yet? See Build a menu board.

5. Confirm it's online#

Back in Fleet, the screen's status turns online once it has connected (the badge reflects a heartbeat within the last 5 minutes). If it stays offline, see Troubleshooting.